CALL CENTER / CUSTOMER SUPPORT : French / English / Italian / Spanish
Clara answers all your questions regarding New Account, Orders, Backorders, Stock Reception and else...
From 1.00p.m. to 8.00p.m. by live chat with Clara or by phone with LiveCall. F.A.Q. or email are always available.
Just select the right picture in the upper banner, you can see in live if Clara is Online.
Your contacts : Clara : Customer Service by Chat/Phone/Email from Monday to Friday 1.00p.m. to 8.00p.m. (French/ English/ Italian/ Spanish)
Magali : Products Service – French (email)
Ludovic : Export Headquarters - English / Spanish / French – (email) Marketing - Press
Yannick : France Headquarters – French (email) Marketing – Press
NOTICE : All your requests have to be sended to right service for a fast and correct processing.
Our Call Center includes a tracking and history of your requests for a best service, so do not send direct email please.
For all others questions or in urgent case, you can reach us by phone (in french only).
Phone France (Headquarters) : (0033) 4 94 980 377
Fax France (Headquarters) : (0033) 4 83 430 683
By regular mail : Starnet France
298 Ch Jouglas
83140 Six Fours
(France)
